In OSM, Timeout Exception Occurs When Multiple Tasks Are Executed Simultaneously (Doc ID 1410653.1)

Last updated on JULY 04, 2016

Applies to:

Oracle Communications Order and Service Management - Version 7.0.2 and later
Information in this document applies to any platform.
Checked currency on 04-FEB-2015
Checked currency on 04-JUL-2016

Symptoms

Placing the automation task immediately after the start of the subprocess, tasks are executed simultaneously.
At this time, timeout exception occurs in several tasks. The exception seems to occur in the JBossCache. How to avoid these resource contention?

####<2011/11/04 16時16分49秒 JST> <Error> <oms> <inventory> <AdminServerOSM> <ExecuteThread: '14' for queue: 'oms.automation'> <oms-automation> <BEA1-1BE6D5D1CD66B09160EB> <> <1320391009541> <BEA-000000> <jboss.JBossOrderCacheManager: Caught exception adding value to cache fqn[/6563/root/0/multipath/15/station/32]
org.jboss.cache.lock.TimeoutException: failure acquiring lock: fqn=/6563/root/0/multipath/15, caller=GlobalTransaction:<null>:24808, lock=read owners=[GlobalTransaction:<null>:24808, GlobalTransaction:<null>:24816, GlobalTransaction:<null>:24826, GlobalTransaction:<null>:24827, GlobalTransaction:<null>:24807, GlobalTransaction:<null>:24813], write owner=GlobalTransaction:<null>:24811 (org.jboss.cache.lock.LockStrategyReadCommitted@1b712a1)
at org.jboss.cache.Node.acquire(Node.java:533)
at org.jboss.cache.interceptors.PessimisticLockInterceptor.acquireNodeLock(PessimisticLockInterceptor.java:410)
at org.jboss.cache.interceptors.PessimisticLockInterceptor.lock(PessimisticLockInterceptor.java:322)
at org.jboss.cache.interceptors.PessimisticLockInterceptor.invoke(PessimisticLockInterceptor.java:196)
at org.jboss.cache.interceptors.Interceptor.invoke(Interceptor.java:68)
at org.jboss.cache.interceptors.UnlockInterceptor.invoke(UnlockInterceptor.java:32)
at org.jboss.cache.interceptors.Interceptor.invoke(Interceptor.java:68)
at org.jboss.cache.interceptors.TxInterceptor.handleNonTxMethod(TxInterceptor.java:379)
at org.jboss.cache.interceptors.TxInterceptor.invoke(TxInterceptor.java:174)
at org.jboss.cache.interceptors.Interceptor.invoke(Interceptor.java:68)
at org.jboss.cache.interceptors.CacheMgmtInterceptor.invoke(CacheMgmtInterceptor.java:138)
at org.jboss.cache.TreeCache.invokeMethod(TreeCache.java:5934)
at org.jboss.cache.TreeCache.get(TreeCache.java:3656)
at org.jboss.cache.TreeCache.get(TreeCache.java:3637)
at com.mslv.oms.handler.order.cache.jboss.JBossOrderCacheManager.a(Unknown Source)
at com.mslv.oms.handler.order.cache.jboss.JBossOrderCacheManager.a(Unknown Source)
at com.mslv.oms.handler.order.cache.jboss.JBossOrderCacheManager.updateOrder(Unknown Source)
at com.mslv.oms.handler.order.f.a(Unknown Source)
at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.a(Unknown Source)
at com.mslv.oms.handler.updateorder.UpdateOrderHandlerEJB.process(Unknown Source)
at com.mslv.oms.handler.a.processRequest(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.a(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unknown Source)
at com.mslv.oms.security.base.ControllerBean.processRequest(Unknown Source)
at com.mslv.oms.security.base.ControllerBean.updateOrderNoResponse(Unknown Source)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl.updateOrderNoResponse(OMSController_h9cupp_EOImpl.java:1593)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:174)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:222)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_1031_WLStub.updateOrderNoResponse(Unknown Source)
at com.mslv.oms.automation.TaskContextBean.updateOrderData(Unknown Source)
at com.kddi.sdc.kaica.plugin.InitDeviceDesign.setPortInfo(InitDeviceDesign.java:2892)
at com.kddi.sdc.kaica.plugin.InitDeviceDesign.run(InitDeviceDesign.java:901)
at com.mslv.oms.automation.plugin.AbstractAutomator._runAutomator(Unknown Source)
at com.kddi.sdc.kaica.plugin.InitDeviceDesign_vwavc2_EOImpl._runAutomator(InitDeviceDesign_vwavc2_EOImpl.java:63)
at com.kddi.sdc.kaica.plugin.InitDeviceDesign_vwavc2_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:174)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:222)
at com.kddi.sdc.kaica.plugin.InitDeviceDesign_vwavc2_EOImpl_1031_WLStub._runAutomator(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.d.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:466)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:371)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:327)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4585)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4271)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3747)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:114)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5096)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)

Cause

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