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Supervisors Unable To Reject Leave Requests. Error: "Field is protected against update" (Doc ID 1411146.1)

Last updated on JANUARY 23, 2019

Applies to:

Oracle Utilities Work and Asset Management - Version: 1.9.0 and later   [Release: 1.9 and later ]
Information in this document applies to any platform.

Symptoms

After the upgrade to 1.9 from 1.7, supervisors changing the status of a leave request from "Pending Approval" to "Rejected" get a dialog box that comes up asking the supervisor to input a reason for rejection, but when supervisors attempt to input a reason, they get a "field is protected against update" notification.

Users with elevated timekeeping permissions (PAYROLL) are having no problems.

Steps to REPRODUCE

- Log in as a user with Timekeeping Authority of SUPERVISOR with Org level of for ex. TITLE
- Find leave request in pending approval
- Change status of leave request to "Rejected"
- Receive dialog box for reason
- Attempt to input reason, receive notification that field is protected against update

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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