Messaging Server 7 Fails to Start Under Sun Cluster 3.2 (Doc ID 1411400.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Messaging Server - Version 7.0.0 to 7.0.3 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms

Messaging Server cannot be started under cluster control with hardware SSL accelerator.

When starting under cluster, it reports like the following in /var/adm/messages:

Aug 13 13:38:50 <hostname> Cluster.RGM.global.rgmd: 
   [ID 314356 daemon.notice] resource mail-ms-rs enabled.
   [ID 529407 daemon.notice] resource group ms-rg state on node <hostname> change to RG_PENDING_ONLINE
   [ID 443746 daemon.notice] resource mail-ms-rs state on node <hostname> change to R_STARTING
   [ID 224900 daemon.notice] launching method <ims_svc_start> for resource <mail-ms-rs>, ...
   [ID 784560 daemon.notice] resource mail-ms-rs status on node <hostname> change to R_FM_UNKNOWN
   [ID 922363 daemon.notice] resource mail-ms-rs status msg on node <hostname> change to <Starting>

Aug 13 13:38:51 <hostname> SC[...,ims_svc_start]: [ID 855581 daemon.error] Failed to get the configuration info
   Unable to initialize the MTA; LDAP pool initialization error 52
   SC[...,ims_svc_start]: [ID 450358 daemon.error] Error retrieving services from iMS configuration
   Cluster.RGM.global.rgmd: [ID 938318 daemon.error] Method <ims_svc_start> failed ...

When trying to start manually, outside of cluster, without the SOFTTOKEN_DIR environment variable being set:

mailbox11# ./start-msg.org watcher
Connecting to watcher ...
Launching watcher ... 9559
mailbox11# ./start-msg.org ha
Connecting to watcher ...
Starting store server .... 9568
Checking store server status ....... ready
Starting purge server .... 9569
Starting imap server ..... 9570
Starting pop server ..... 9571
Starting http server ....... 9572
Starting sched server ... 9573
Starting dispatcher server .....[24/Aug/2010:18:53:45 +0900] <hostname> [9574]: 
    General Error: SSL initialization error:
   ASockSSL_Init: couldn't find cert Sun Metaslot:mailbox-test1 (-5992)
[24/Aug/2010:18:53:45 +0900] <hostname> [9574]: LDAP Error: sslinit failed, ldaps unavailable
Error initializing IMTA! (LDAP pool initialization error 52)
Use "imta test -rewrite" to get more information.
......................................................... timeout
Critical: FATAL ERROR: shutting down now
shutting down all servers...
job_controller server is not running
dispatcher server is not running
Stopping sched server 9573 .... done
Stopping http server 9572 .... done
pop server is not running
imap server is not running
purge server is not running
Stopping store server 9568 .... done
stopping watcher 9559 ... done

Changes

Upgrade to Messaging Server 7

Cause

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