Subscriber Screens Panels Displays Blank Contents After Upgrade to NCC 4.4.1 (Doc ID 1411973.1)

Last updated on MARCH 18, 2012

Applies to:

Oracle Communications Network Charging and Control - Version: 4.4.1 and later   [Release: 4.4 and later ]
Information in this document applies to any platform.

Symptoms

On SMS (Service Management System), when editing subscriber through Screens, the Subscriber's screens show blank contents and the data fields are not presented.
By clicking on the left or right screen's border and re-size it slightly, the screen's contents will be displayed properly.

The mainly impacted Screen is "Details Screen" but it could also impact customized Screens

This behavior can be reproduced with the following steps:

1. Log in to the SMS Screens:

Cause

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