OSM Error Submitting Amendment - Time has not been computed. (Doc ID 1413819.1)

Last updated on JANUARY 29, 2013

Applies to:

Oracle Communications Order and Service Management - Version 7.0.1 to 7.0.1 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms


The customer is getting following error during the amending process of the work order.

####<10.01.2012 14:38 Uhr MEZ> <Error> <oms> <DEMUC10039> <AdminServer> <[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'> <admin> <> <> <1326202686905> <BEA-000000> <ws.g: Error processing createOrderBySpecification
com.mslv.oms.OMSException: Error amending order [4523]
at com.mslv.oms.handler.completeorder.CompleteOrderHandlerEJB.a(Unknown Source)
at com.mslv.oms.handler.completeorder.CompleteOrderHandlerEJB.process(Unknown Source)
at com.mslv.oms.handler.a.processRequest(Unknown Source)
at com.mslv.oms.handler.createorder.CreateOrderHandlerEJB.process(Unknown Source)
at com.mslv.oms.handler.a.processRequest(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.a(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unknown Source)
at oracle.communications.ordermanagement.ws.g.a(Unknown Source)
at oracle.communications.ordermanagement.ws.a.a(Unknown Source)
at oracle.communications.ordermanagement.ws.OrderManagementWSPortImpl.createOrder(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at weblogic.wsee.component.pojo.JavaClassComponent.invoke(JavaClassComponent.java:112)
at weblogic.wsee.ws.dispatch.server.ComponentHandler.handleRequest(ComponentHandler.java:84)
at weblogic.wsee.handler.HandlerIterator.handleRequest(HandlerIterator.java:141)
at weblogic.wsee.ws.dispatch.server.ServerDispatcher.dispatch(ServerDispatcher.java:114)
at weblogic.wsee.ws.WsSkel.invoke(WsSkel.java:80)
at weblogic.wsee.server.servlet.SoapProcessor.handlePost(SoapProcessor.java:66)
at weblogic.wsee.server.servlet.SoapProcessor.process(SoapProcessor.java:44)
at weblogic.wsee.server.servlet.BaseWSServlet$AuthorizedInvoke.run(BaseWSServlet.java:285)
at weblogic.wsee.server.servlet.BaseWSServlet.service(BaseWSServlet.java:169)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.wls.DMSServletFilter.doFilter(DMSServletFilter.java:202)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3588)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2200)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2106)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1428)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
java.lang.IllegalArgumentException: Time has not been computed.

Cause

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