OSM received a TaskCompensationStartException during the Undo Automation Task. (Doc ID 1413833.1)

Last updated on JANUARY 29, 2013

Applies to:

Oracle Communications Order and Service Management - Version 7.0.1 to 7.0.1 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms

When the user provisions an Amendment Work Order, the TaskCompensationStartException error  is thrown, which ends up with the automation exception at the Undo automation task. Th server then throws an Undo operation failed with NodeDoesNotExists exceptions.

<05-Jan-2012 18:54:31,011> <ERROR> <ue: 'oms.automation'> <An automation exception has occurred At TaskContextBean: completedOrder:3257, orderHistID:115992, completionStatus: success , the reason is :com.mslv.oms.compensation.TaskCompensationStartException: >
com.mslv.oms.compensation.TaskCompensationStartException:
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:205)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:222)
at com.mslv.oms.security.base.OMSController_h9cupp_EOImpl_1031_WLStub.completeOrderNoResponse(Unknown Source)
at com.mslv.oms.automation.TaskContextBean.isContextCompleted(Unknown Source)
at com.mslv.oms.automation.OrderContextImpl._finalizeCheck(Unknown Source)
at com.mslv.oms.automation.plugin.AbstractAutomator._runAutomator(Unknown Source)
at oracle.communications.ordermanagement.automation.plugin.XQuerySender_ooc7pt_EOImpl._runAutomator(XQuerySender_ooc7pt_EOImpl.java:63)
at oracle.communications.ordermanagement.automation.plugin.XQuerySender_ooc7pt_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.ServerRequest.sendReceive(ServerRequest.java:174)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:222)
at oracle.communications.ordermanagement.automation.plugin.XQuerySender_ooc7pt_EOImpl_1031_WLStub._runAutomator(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.a(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.processMessage(Unknown Source)
at com.mslv.oms.automation.AutomationDispatcher.onLocalMessage(Unknown Source)
at com.mslv.oms.automation.plugin.AutomationEventHandlerImpl.a(Unknown Source)
at com.mslv.oms.automation.plugin.d.a(Unknown Source)
at oracle.communications.ordermanagement.cluster.message.ClusterMessageHandlerBean.onMessage(Unknown Source)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:466)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:371)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:327)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4585)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4271)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3747)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:114)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5096)
at weblogic.work.ExecuteRequestAdapter.execute(ExecuteRequestAdapter.java:21)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:145)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:117)
Caused by: com.mslv.oms.dataaccesslayer.ProxyException: ORA-01400: cannot insert NULL into ("ORDERMGMT_NS_P8_LOCAL"."OM_COORD_NODE_INSTANCE"."ORDER_NODE_TYPE")
ORA-06512: at "ORDERMGMT_NS_P8_LOCAL.OM_WF_API", line 8702
ORA-06512: at "ORDERMGMT_NS_P8_LOCAL.OM_WF_API", line 9254
ORA-06512: at "ORDERMGMT_NS_P8_LOCAL.OM_WF_API", line 8891
ORA-06512: at line 1
Nested Exception: ORA-01400: cannot insert NULL into ("ORDERMGMT_NS_P8_LOCAL"."OM_COORD_NODE_INSTANCE"."ORDER_NODE_TYPE")
ORA-06512: at "ORDERMGMT_NS_P8_LOCAL.OM_WF_API", line 8702
ORA-06512: at "ORDERMGMT_NS_P8_LOCAL.OM_WF_API", line 9254
ORA-06512: at "ORDERMGMT_NS_P8_LOCAL.OM_WF_API", line 8891
ORA-06512: at line 1
Nested Exception: java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("ORDERMGMT_NS_P8_LOCAL"."OM_COORD_NODE_INSTANCE"."ORDER_NODE_TYPE")
ORA-06512: at "ORDERMGMT_NS_P8_LOCAL.OM_WF_API", line 8702
ORA-06512: at "ORDERMGMT_NS_P8_LOCAL.OM_WF_API", line 9254
ORA-06512: at "ORDERMGMT_NS_P8_LOCAL.OM_WF_API", line 8891
ORA-06512: at line 1

Cause

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