DA 7 Doesn't Follow Consumer Referral In Ldap: err=9 Received (Doc ID 1414964.1)

Last updated on FEBRUARY 16, 2012

Applies to:

Oracle Communications Delegated Administrator - Version: 7.0 and later   [Release: 7.0 and later ]
Information in this document applies to any platform.

Symptoms


Delegated Administrator (DA) 7.0-4.00 on Solaris 10 x86
2 Directory Server (DS) multi-masters and 12 consumers in remote locations. 

There are several instances of the DA Console which all point to either the local consumer in their area or one of the masters, at the company headquarters.

With a DA which points to one of the masters, it is possible to add users without any problem - i.e. the user is added via the DA console and is successfully created.

When a DA is used which points to one of the consumers, the DA reports that the new user was created, but it actually was not and the following is observed in the DS access log of the consumer:

[14/Feb/2012:11:06:22 -0500] conn=450039 op=0 msgId=1 - BIND dn="cn=replication manager,cn=replication,cn=config" method=128 version=3
[14/Feb/2012:11:06:22 -0500] conn=450040 op=0 msgId=1 - BIND dn="cn=replication manager,cn=replication,cn=config" method=128 version=3
[14/Feb/2012:11:06:22 -0500] conn=450039 op=0 msgId=1 - RESULT err=0 tag=97 nentries=0 etime=0 dn="cn=replication manager,cn=replication,cn=config"
[14/Feb/2012:11:06:22 -0500] conn=450040 op=0 msgId=1 - RESULT err=0 tag=97 nentries=0 etime=0 dn="cn=replication manager,cn=replication,cn=config"
[14/Feb/2012:11:06:22 -0500] conn=450039 op=1 msgId=2 - SRCH base="" scope=0 filter="(objectClass=*)" attrs="supportedControl supportedExtension modDNEnabledSuffixes"
[14/Feb/2012:11:06:22 -0500] conn=450040 op=1 msgId=2 - SRCH base="" scope=0 filter="(objectClass=*)" attrs="supportedControl supportedExtension modDNEnabledSuffixes"
[14/Feb/2012:11:06:22 -0500] conn=450040 op=1 msgId=2 - RESULT err=0 tag=101 nentries=1 etime=0
[14/Feb/2012:11:06:22 -0500] conn=450039 op=1 msgId=2 - RESULT err=0 tag=101 nentries=1 etime=0
<snip>
[14/Feb/2012:11:07:43 -0500] conn=450033 op=21 msgId=666 - ADD dn="uid=alinkletter,ou=People,o=domain.com, o=isp"
[14/Feb/2012:11:07:43 -0500] conn=450033 op=21 msgId=666 - RESULT err=9 tag=105 nentries=0 etime=0

The "err=9" means "Partial results and referral received."  Since the consumers are read-only, they send back a referral to the client who's making the request. It is then up to the client to follow that referral to the master.  But, in this case, the client (DA) does not appear to be doing that.

Cause

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