ORA-29540 Error Upon Login Attempt to OFSA 4.5 After New Upgrade or Install (Doc ID 141509.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Profitability Manager - Version 4.5 and later
Oracle Transfer Pricing - Version 4.5 and later
Oracle Risk Manager - Version 4.5 and later
Oracle Financial Data Manager - Version 4.5 and later
Information in this document applies to any platform.
Oracle Balance & Control - Version: 4.5
Oracle Financial Data Manager - Version: 4.5
Oracle Profitability Manager (previously known as Oracle Performance Analyzer) - Version: 4.5
Oracle Transfer Pricing - Version: 4.5
Oracle Risk Manager - Version: 4.5

Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

After a recent OFSA 4.5 upgrade, all users are unable to login to Financial Data Manager (FDM) Administration.  Also, all users are unable to login in any of the OFSA modules as non database owner.  When attempting to login, the following error occurs:

ORA-29540 : class oracle/ofsa/security/GenAuthKey does not exist ORA-06512: at "OFSAOWNER.OFSA_SECURE_ROLE", line 14 ORA-06512: at "OFSAOWNER.OFSA_SECURE_ROLE", line 19 ORA-06512: at "OFSAOWNER.OFSA_AUTHENTICATE", line 4 SQL Statement: select ofsa_authenticate.RequestRole from dual

Changes

Recent upgrade or new install of OFSA 4.5

Cause

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