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Getting "Ajax Error; Readystate: 4; Status 500" When Opening the MedDRA Browser (Doc ID 1415162.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 5.0.2 and later
Information in this document applies to any platform.

Symptoms


Getting the following error when opening the medDRA browser page:

Error Details :
AJAX Error
ReadyState: 4
status: 500
headers: Date: Thu, 02 Feb 2012 18:17:50 GMT
Server : Microsoft-IIS/6.0
X-Powered-By : ASP.NET
Content-Length: 382
Content-Type: text/xml
Expires: Thu, 02 Feb 2012 18:16:50 GMT
Cache-control: private

Cause

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In this Document
Symptoms
Cause
Solution


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