MDN Status is Not Getting Updated in Bulk Transmit Screen for Outbound E2B Reports After the Cyclone Upgrade

(Doc ID 1415174.1)

Last updated on FEBRUARY 19, 2015

Applies to:

Oracle Argus Interchange - Version 5.1.2 and later
Information in this document applies to any platform.
***Checked for relevance on 18-SEP-2013***
*** Reviewed for currency: 19-Feb-2015 ***

Symptoms

EDI (Cyclone) gateway has been upgraded from 5.5.2 to 5.7.1 SP10, as 5.7 is latest certified version for Argus 5.x. We are not receiving MDN status in Bulk Transmit screen for outbound E2B after the upgrade. ESMStatusCheck log file indicates "Error Function Update_EDI_Info : Message Id not found in MESSAGEEVENTSNAPSHOTS Table for Tracking". ArgusRouter.jar file and events.xml filters have been configured correctly and entries are being created in the RELSYSARGUS table.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms