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Integration Of Insight Is Not Working with Cognos (Doc ID 1415796.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Insight - Version 6.0 to 7.0.0 [Release 6.0 to 7.0.0]
Information in this document applies to any platform.

Symptoms

The standard reports are not accessible when log-in to Insight. Also giving 500 - internal server error when goes to tools|security|Group and access rights tab.

Observed the following errors in the log file:
administrator.err log file:
Error in 'CBITool::Logout 429 - ActiveX component can't create object - Error while user logs out of cognos 8

5888.err log file
Error in 'PRBITool.CBITool::GetReportData(1) 0 -

Cause

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In this Document
Symptoms
Cause
Solution


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