My Oracle Support Banner

Oracle Primavera Support Policy for P6 EPPM / PPM Installation and Upgrade Walk-through Requests (Doc ID 1415998.1)

Last updated on SEPTEMBER 30, 2024

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 5.0 and later
Primavera SureTrak - Version 3.0 and later
Primavera Contractor - Version 6.1 and later
Primavera P6 Professional Project Management - Version 5.0 and later
Primavera Analytics - Version R1 and later
Information in this document applies to any platform.

Purpose

The goal of Oracle Primavera Support is to provide exceptional service to all of our customers.  However the time and planning required to successfully complete installations and upgrades does not allow Support staff to walk customers through installation and upgrades of P6 software.

Scope

Customers planning to create or upgrade a P6 EPPM or P6 Professional installation.

Details

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.