CCB V2.3.1 bill print extract record length exceeds 2500 (Doc ID 1419514.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.

Symptoms

Oracle Utilities Customer Care and Billing V2.3.1

When bill print extract record length (0100 record) exceeds 2500 due to increased name and address field lengths (from 64 to 254), it creates errors in extract with fields extending beyond record length for 0100 record and with "extra" data repeating at the end of all other records.

Cause

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