Convergence 2, Attachment Not Visible If Mime Header Has Content-Id (Doc ID 1420526.1)

Last updated on JANUARY 11, 2017

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.
***Checked for relevance on 24-Dec-2013***

Symptoms


This problem was reported on Convergence 2-3.01.

If a user receives an email with an attachment, where the MIME header of the attachment contains Content-id, then Convergence 2 does not display the attachment when the mail is selected to be read.

Example of MIME header:

Content-id: <151f559f-4a42-44e3-b33d-d059bf9222fa>
Content-type:
 application/vnd.openxmlformats-officedocument.wordprocessingml.document;
 name=test1.docx
Content-transfer-encoding: base64
Content-disposition: attachment; filename=test1.docx; size=34819;
 creation-date="Thu, 24 Nov 2011 10:54:13 GMT";
 modification-date="Thu, 24 Nov 2011 10:54:13 GMT"
Content-description: test1.docx


The same message displays correctly in Convergence 1 patch 17, and Communications Express.

If the Content-id is removed (by manually editing the message file in the user's mailbox in the Messaging Server store), and then doing a reconstruct, Convergence 2 displays the attachment.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms