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getOrderByRequest API Returns NULL When A Product Has Been Expired In The Product Catalog (Doc ID 1420676.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.15 and later
Information in this document applies to any platform.

Symptoms


Customer is unable to retrieve expired M6 product spec id using M6 getOrderByRequest API. This API returns null vaules for products with expiry date as per customer.

Environment details :

M6 version 6.0.15.790
Platform : Oracle Solaris on SPARC (32-bit)

Error message :
There is no error message but serviceSpecificationPrimaryKey is empty in API logs as shown below:
<ser:serviceSpecificationPrimaryKey></ser:serviceSpecificationPrimaryKey>

Cause

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In this Document
Symptoms
Cause
Solution

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