CCB v.2.3.1 Severance Process Template Criteria To Cancel Severance And Not Create Todo
(Doc ID 1421794.1)
Last updated on MAY 04, 2022
Applies to:Oracle Utilities Customer Care and Billing - Version 188.8.131.52 and later
Information in this document applies to any platform.
Severance process template cancel criteria – verifies debt for severance process template and should cancel severance. BUT, it’s just creating a to do instead for severance. (It does cancel for collections)
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