Activity Cancellation Alert and KPI Are Displayed When An Activity Cancellation Is Unsucccesful Due To Lack Of Mobile Connectivity

(Doc ID 1424703.1)

Last updated on MARCH 01, 2017

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 2.0.1.5 and later   [Release: 2.0 and later ]
Information in this document applies to any platform.

Symptoms

The system is not generating an alert when an activity is canceled. Additionally, no KPI information is showing for the number of activities canceled.  The Expected Behavior is that the system would display an Alert and KPI for "Activity Cancellation" whenever an activity is canceled.

Cause

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