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Activity Cancellation Alert and KPI Are Displayed When An Activity Cancellation Is Unsucccesful Due To Lack Of Mobile Connectivity (Doc ID 1424703.1)

Last updated on SEPTEMBER 09, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0.1.5 and later
Information in this document applies to any platform.

Symptoms

The system is not generating an alert when an activity is canceled. Additionally, no KPI information is showing for the number of activities canceled.  The Expected Behavior is that the system would display an Alert and KPI for "Activity Cancellation" whenever an activity is canceled.

Cause

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In this Document
Symptoms
Cause
Solution


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