Not Able To Amend Orders Of An Older Cartridge Version (Doc ID 1425473.1)

Last updated on MARCH 04, 2013

Applies to:

Oracle Communications Order and Service Management - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

When submitting amendments for orders that were created in with a previous cartridge versions, OSM throws exceptions.

<29-Feb-2012 7:16:11,103 GMT AM> <INFO> <jboss.JBossOrderCacheManager> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <Loading order /1478 into order cache.>
<29-Feb-2012 7:16:11,164 GMT AM> <INFO> <jboss.JBossOrderCacheManager> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <Loading order /1477 into order cache.>
<29-Feb-2012 7:16:11,240 GMT AM> <ERROR> <ws.g> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <Error processing createOrderBySpecification>
com.mslv.oms.handler.MatchedOrderInDifferentCartridge: Unable to submit an amendment because found order[1477] in different cartridge[1.0.0] of the namespace[Demo].
at com.mslv.oms.handler.completeorder.CompleteOrderHandlerEJB.a(Unknown Source)
at com.mslv.oms.handler.completeorder.CompleteOrderHandlerEJB.a(Unknown Source)
at com.mslv.oms.handler.completeorder.CompleteOrderHandlerEJB.process(Unknown Source)
at com.mslv.oms.handler.a.processRequest(Unknown Source)
at com.mslv.oms.handler.createorder.CreateOrderHandlerEJB.process(Unknown Source)
at com.mslv.oms.handler.a.processRequest(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.a(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unknown Source)
at com.mslv.oms.jsp.processor.RequestProcessorSupport.processRequest(Unknown Source)
at oracle.communications.ordermanagement.ws.g.a(Unknown Source)
at oracle.communications.ordermanagement.ws.a.a(Unknown Source)
at oracle.communications.ordermanagement.ws.OrderManagementWSPortImpl.createOrder(Unknown Source)
at sun.reflect.GeneratedMethodAccessor928.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at weblogic.wsee.component.pojo.JavaClassComponent.invoke(JavaClassComponent.java:112)
at weblogic.wsee.ws.dispatch.server.ComponentHandler.handleRequest(ComponentHandler.java:84)
at weblogic.wsee.handler.HandlerIterator.handleRequest(HandlerIterator.java:141)
at weblogic.wsee.ws.dispatch.server.ServerDispatcher.dispatch(ServerDispatcher.java:114)
at weblogic.wsee.ws.WsSkel.invoke(WsSkel.java:80)
at weblogic.wsee.server.servlet.SoapProcessor.handlePost(SoapProcessor.java:66)
at weblogic.wsee.server.servlet.SoapProcessor.process(SoapProcessor.java:44)
at weblogic.wsee.server.servlet.BaseWSServlet$AuthorizedInvoke.run(BaseWSServlet.java:285)
at weblogic.wsee.server.servlet.BaseWSServlet.service(BaseWSServlet.java:169)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.wls.DMSServletFilter.doFilter(DMSServletFilter.java:202)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3588)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2200)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2106)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1428)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms