SQL Exception Order Satisfied No Rule Cannot Start Process

(Doc ID 1426051.1)

Last updated on AUGUST 13, 2013

Applies to:

Oracle Communications Order and Service Management - Version 7.0.2 and later
Information in this document applies to any platform.

Symptoms

While working through an order the following SQL exception is encountered:
 
<23-Jan-2012 1:52:50,422 CST PM> <ERROR> <core.logSQLException> <ExecuteThread: '24' for queue: 'oms.automation'> <SQL Exception 20,001 : ORA-20001: Order satisfied no rule. Cannot start process. order id = 105.  Cannot start flow.
ORA-06512: at "OMS1.OM_WF_API", line 5780
ORA-06512: at "OMS1.OM_WF_API", line 4478
ORA-06512: at "OMS1.OM_WF_API", line 2935
ORA-06512: at "OMS1.OM_WF_API", line 3663
ORA-06512: at "OMS1.OM_WF_API", line 3739
ORA-06512: at "OMS1.OM_WF_API", line 5547
ORA-06512: at "OMS1.OM_WF_API", line 4478
ORA-06512: at "OMS1.OM_WF_API", line 1017
ORA-06512: at "OMS1.OM_WF_API", line 5806
ORA-06512: at "OMS1.OM_WF_API", line 4288
ORA-06512: at "OMS1.OM_HANDLER_PKG", line 474
ORA-06512: at line 1

Cause

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