After ASAP 7.0 Efix10 Upgrade, Orders Did Not Progress Until NEP Was Restarted

(Doc ID 1430233.1)

Last updated on APRIL 12, 2012

Applies to:

Oracle Communications ASAP - Version: 7.0.0 and later   [Release: 7.0.0 and later ]
Information in this document applies to any platform.

Symptoms


The ASAP system was upgraded to ASAP 7 Efix 10 (7.0.0 Build 131). There were only 4 work orders in the system and they were not progressing as all devices to the NE were bound.

However, after a restart of NEP, those orders started to progress.

Cause

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