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When Setting Vacation, Values Of vacationStartDate and vacationEndDate are Wrong (Doc ID 1431153.1)

Last updated on NOVEMBER 01, 2023

Applies to:

Oracle Communications Convergence - Version 1.0 and later
Information in this document applies to any platform.


When configuring vacation settings in Convergence, the values of the ldap attributes vacationStartDate and vacationEndDate are an additional x hours off from the expected date and time.

Eg. consider the following setup : Convergence 1 patch 17, operating completely in the Japanese time zone. The Japanese time zone is (currently) GMT+9.

Convergence time zone settings ( from iwcadmin ):

user.common.timezone = Asia/Tokyo
user.common.enablesmartTZ = true

Convergence Server platform timezone (eg. Solaris)

# grep '^TZ' /etc/TIMEZONE

The end-user's browser runs on a system having Asia/Tokyo as time zone.

Steps taken :

  1. Log in to Convergence
  2. Options -> Mail -> Local Account -> Vacation Message
  3. Set the following Vacation Duration and Save :
    Start 02/03/2012
    End 02/04/2012
  4. Perform an ldapsearch :

    vacationStartDate: 20120202060000Z
    vacationEndDate: 20120204055900Z

where :
20120202060000Z corresponds to 2012 02 02 15:00 JST !
20120204055900Z corresponds to 2012 02 04 14:59 JST !

The expected vacationStartDate would be 20120202150000Z.

Meaning, the saved value is an additional 9 hours off from the expected date and time!  As a result, in this case, vacation messages will start to be sent too soon and ending too soon.




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