CCB CUSTOMER CARE and BILLING V2.3.1 - Index Missing On CI_SEV_PROC Table
(Doc ID 1431632.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.
The system performs full table scan executing the following SQL statement:
WHERE COLL_PROC_ID = :1 AND EVT_SEQ = :2
It has been determined that an index is missing on the CI_SEV_PROC table.
Index should be on 2 columns:
**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
CCB release 2.4.0 will include a new index on the CI_SEV_PROC table.
Index will be on 2 columns:
Index name will be XT118S2.
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