Customer Center Uses Value "9" in Flags Field When Event Dispute Is Raised With Tax Exclusive Option (Doc ID 1432026.1)

Last updated on APRIL 03, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.

Goal

Scenario

1. Create an account with some services and products (with some charges).
2. Generate bill.
3. Perform an event-level dispute via Customer Center.

Customer Center generates below event dispute flist and uses value "9" in the flags field when an event dispute is raised with tax exclusive option. However the use of this option is not documented.

What is the significance of this value "9"?

Solution

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In this Document

Goal

Solution

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Customer Center Uses Value "9" in Flags Field When Event Dispute Is Raised With Tax Exclusive Option (Doc ID 1432026.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!