"File -> Change DB Password" Fails With "Invalid Old Password"

(Doc ID 1434314.1)

Last updated on OCTOBER 16, 2013

Applies to:

Oracle Clinical - Version 4.6.0 and later
Information in this document applies to any platform.


When attempting to change your password using the "File -> Change DB Password" menu the following error occurs even though you are 100% certain the old password is correct.

Invalid Old Password

The issue can be reproduced at will with the following steps:
1. Log into Oracle Clinical
2. Click File -> Change DB Password
3. Enter correct old password
4. Enter new password twice and click Change (error appears)


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