"Status Reason is required" While Status Reason Field is Missing When Changing Activity Status to "Arrived"
(Doc ID 1435357.1)
Last updated on DECEMBER 04, 2019
Applies to:
Oracle Utilities Mobile Workforce Management - Version 2.1.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to change an Activity status to "Arrived", the system displays an error message stating that a "Status Reason is required". However, the screen does not provide a field to select or enter a status reason.
It is expected that if the system is going to require an Arrived Status Reason Code, that it would provide a field to select a Reason Code.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |