Receiving Error "Could Not Retrieve The Equipment Hierarchy For Placing On The DLR" while Adding to Design

(Doc ID 1436267.1)

Last updated on MAY 12, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.2.0 and later   [Release: 6.2.0 and later ]
Information in this document applies to any platform.


When slotting a circuit on a Facility Assignment, it will not add the assignment to the design.
In  Reconcile Assignments window the assignment (connection) is seen but when user tries to "Add to Design" following error pops-up.  Error: " Could not retrieve the equipment hierarchy for placing on the DLR".


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms