Java.lang.nullpointerexception Error Occurs when Attempting to Export Certain Change Order Objects to PDX Format (Doc ID 1436679.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.1 to 9.3.1.2 [Release 9.3]
Information in this document applies to any platform.

Symptoms

When attempting to export certain change order objects to PDX format, the following error occurs.

Error in UI:
- java.lang.NullPointerException
- An error occurred during export..

Error in application server logs:

java.lang.NullPointerException
at com.agile.common.server.bo.handler.ItemHandler.loadBOMDetails(ItemHandler.java:927)
at com.agile.common.server.bo.handler.ItemHandler.loadPriorBOMDetailsForItems(ItemHandler.java:868)
at com.agile.common.server.bo.BOHome.loadPriorBOMDetailsForItems(BOHome.java:324)
at com.agile.extract.server.PDXService.processExport92(PDXService.java:220)
at com.agile.extract.server.ExtractService.processExport(ExtractService.java:334)
at com.agile.extract.server.ExtractService.extract(ExtractService.java:284)
at com.agile.extract.server.ExtractSessionBean.extractPDX(ExtractSessionBean.java:82)
at com.agile.extract.server.ExtractSessionBean.extractPDX(ExtractSessionBean.java:72)

What is working:
Some change order objects are able to be exported to PDX format

The issue can be reproduced at will with the following steps:
1. Log into Web Client
2. Search for one of the change orders having the issue
3. Click on Actions | Export
4. Choose PDX as the output format
5. Select the following content and Export
- Cover Page, Page Two, Page Three, Affected Items
6. Will see the error

Cause

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