'The Tree is Too Large to Show Entirely' Opening Tree Rollup in OFSA 4.5 (Doc ID 1436837.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Financial Data Manager - Version 4.5.39 to 4.5.41
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA)
Note: All OFSA 4.5 products have reached sustaining support.


Symptoms

In Oracle Financial Services Applications (OFSA) 4.5.39, when you open a Tree Rollup ID in Balance & Control (BC), the following message appears on the screen:

The tree is too large to show entirely. Collapse branches or use Search and Focus.

There is also a message in the left window at the bottom of the orphan branch:

COLLAPSE BRANCHES OR USE SEARCH AND FOCUS TO SEE MORE

You have multiple environments (Production, Test, UAT) and this message does not appear in the other environments.  Additionally, the error only appears for Tree Rollups associated with one Leaf ID.

Steps to Reproduce:

  1. Log into Balance and Control
  2. Go to Open > Tree Rollup
  3. Open one the Tree Rollups for a specific Leaf ID

The error appears.

Cause

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