After Creating New Messaging Partition, mboxutil Reports "Unknown/invalid partition" When Moving Users To It (Doc ID 1437180.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Symptoms

After adding a new mail partition and restarting the Messaging Service, mboxutil reports an error when attempting to move users to this new partition :

Steps taken :

• Define the partition within the messaging server :
  
  # ./configutil -o store.partition.part-two.path -v "/soft/mailpart/"
  OK SET

• Restart the messaging service
  
  
• Check configutil's output, which reports nothing wrong:
  
  # ./configutil -H -p store.partition.*.path
  Configuration option: store.partition.*.path
  Description: Path name of a store partition. If this is not a full path, this is relative to the store/partition subdirectory of the data directory.
  Flags: RESTART_ALL
  Syntax: dirpath
  store.partition.part-two.path is currently set to: /soft/mailpart/
  store.partition.primary.path is currently unset
  
  Configuration option: store.partition.primary.path
  Description: Path name of the primary partition, (if not a full path, this is relative to the store/partition subdirectory of the data directory).
  Flags: RESTART_ALL
  Syntax: dirpath
  Default: primary
  store.partition.primary.path is currently unset

• Attempt to move a user to this new partition :
  
  # ./mboxutil -r user/user9/INBOX user/user9/INBOX part-two
  rename user/user9/INBOX to user/user9/INBOX
  Error: Unknown/invalid partition

The new partition is also owned and writable by the user running the messaging services.

What makes the new partition unknown or invalid ?

Changes

Creating a new messaging partition.

Cause

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