ODPM-40286: Desktop Installer detected previous Desktop installation. Version file is available on the path: C:\Users\<user>/demantra/desktop/version.properties (Doc ID 1437315.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1 and later
Information in this document applies to any platform.
***Checked for relevance on 06-Dec-2013***

Symptoms

When users try to launch Member Management, Chaining Management or the Business Modeler from the Collaborator Workbench, it fails and the following error message shows up in java console output:

ODPM-40286: Desktop Installer detected previous Desktop installation. Version file is available on the path: C:\Users\<user>/demantra/desktop/version.properties

Cause

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