Proration Not Applied On Old Account When Transferring Subscription
(Doc ID 1437317.1)
Last updated on OCTOBER 02, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Information in this document applies to any platform.
Symptoms
After Transfer Subscription, proration is calculated on the new account (debit) but not on the old account (credit proration).
EXPECTED BEHAVIOR
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After Transfer Subscription, proration should be calculated on the new account (debit) and also on the old account (credit)
STEPS
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The issue can be reproduced at will with the following steps:
1. Create Parent and Subordinate account as per the below Heirarchy:
Account A (Pay)
Billinfo 1
Account B (Non Payable)
Billinfo 2
Service
2. Transfer Service from account B to Account A
3. The Cycle Forward Item is generated for the Parent Account (Account A) with X (the amount as the CF fees of the Service).
Query:Charges calculated are not correct when transferring subscription.How to fix this?
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |