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Multiple Pending Order (MPO) error creating PSR order Customer Summary > List of Circuits/Connections > Create an Order screen: (Doc ID 1437430.1)

Last updated on MARCH 28, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.0.16 and later
Information in this document applies to any platform.

Symptoms

User receives the following error message when attempting to create a new "PSR" change order for a circuit Below is the error received on the Customer Summary > List of Circuits/Connections > Create an Order screen:

Error text

* Service item CIRCUIT Oracle Circuit 101 /    /<A CLLI> /<Z CLLI>  or one of its ancestor's are on a pending order, multiple pending orders not supported.

Error screenshot

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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