Multiple Pending Order (MPO) error creating PSR order Customer Summary > List of Circuits/Connections > Create an Order screen: (Doc ID 1437430.1)

Last updated on MARCH 27, 2012

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.16 and later   [Release: 6.0.16 and later ]
Information in this document applies to any platform.

Symptoms

User receives the following error message when attempting to create a new "PSR" change order for a circuit Below is the error received on the Customer Summary > List of Circuits/Connections > Create an Order screen:

Error text

* Service item CIRCUIT Oracle Circuit 101 /T1XXX1/ABIQNMAA /ZLLHWAXA (455282) or one of its ancestor's are on a pending order, multiple pending orders not supported.

Error screenshot

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms