Order Management API: queryOrderManagementRequest-getServItemsValue Is Not Returning Circuit Info

(Doc ID 1438382.1)

Last updated on APRIL 09, 2012

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.16 and later   [Release: 6.0.16 and later ]
Information in this document applies to any platform.

Symptoms

Execute queryOrderManagementRequest XML API getServItemsValue option of the XML call and the <ord1:circuitInformation> XML data structure IS NOT populated/returned on the XML response.

<clientRequest xmlns="http://www.openuri.org/" xmlns:ord="http://www.metasolv.com/MIP/OrderManagementAPI" xmlns:ord1="http://www.metasolv.com/MIP/OrderManagementEntities" xmlns:com="http://java.sun.com/products/oss/xml/Common" xmlns:mip="http://www.metasolv.com/MIP/MIPCommonEntities" xmlns:ser="http://www.metasolv.com/MIP/ServiceEntities">
   <ord:queryOrderManagementRequest>
     <ord:queryValue>
       <ord:getServItemsValue>
         <ord:orderKey>
           <!--Optional:-->
           <com:applicationContext>
             <com:factoryClass>string</com:factoryClass>
             <com:URL>string</com:URL>
             <com:systemProperties>
             <!--Zero or more repetitions:-->
               <com:property>
                 <com:name>string</com:name>
                 <com:value>string</com:value>
               </com:property>
             </com:systemProperties>
           </com:applicationContext>
             <!--Optional:-->
             <com:applicationDN>string</com:applicationDN>
             <com:type>string</com:type>
             <!--Optional:-->
             <ord1:primaryKey>12345</ord1:primaryKey>
         </ord:orderKey>
         <ord:fullList>true</ord:fullList>
         <ord:isCustomer>true</ord:isCustomer>
       </ord:getServItemsValue>
    </ord:queryValue>
  </ord:queryOrderManagementRequest>
</clientRequest>

[Expected Behavior]:

Whether you call the queryOrderManagementRequest XML API getServItemsValue option using the customer account or the document number, for a given service item (same service item) ALL the data and the identical data values should be exported for that given service item.

<ser:circuit>
  <ord1:circuitInformation>
    <ord1:rateCd>DS1</ord1:rateCd>
    <ord1:aPot>AAAA1112</ord1:aPot>
    <ord1:framing>C-Bit</ord1:framing>
    <ord1:framingAnsiInd>indYes</ord1:framingAnsiInd>
    <ord1:lineCoding>2B1Q</ord1:lineCoding>
    <ord1:ownedLeasedCd>olOwned</ord1:ownedLeasedCd>
    <ord1:cktServiceType>cktsvcNone</ord1:cktServiceType>
    <ord1:serviceTypeExt>PARE</ord1:serviceTypeExt>
    <ord1:description>test</ord1:description>
    <ord1:serviceTypeCd>T1</ord1:serviceTypeCd>
    <ord1:ncCd>HC</ord1:ncCd>
    <ord1:ncCdOption>--</ord1:ncCdOption>
    <ord1:jurisdiction>interState</ord1:jurisdiction>
  </ord1:circuitInformation>
</ser:circuit>


Cause

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