The Validity Of The Non-Currency Resource Is Not Set Properly While Plan Transition (Doc ID 1438489.1)

Last updated on APRIL 06, 2015

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.
*** Checked for relevance on 04-06-2015 ***

Symptoms

Create an account with a product that includes:
1. a customized 30-day cycle forward event (called Advance pay cycle)
2. free non-currency resource.
Then perform a plan transition after inactive and active of the account. 
The validity of the balance are not set proper which results in more free non-currency resource.

Steps to reproduce:
1. Account created on Jan 13th, 2012 with a plan which granted 500 free minutes.
2. Account has a Billing Cycle: Jan 13th, 2012  to  Feb 13th, 2012
3. Account's Advance pay cycle: Jan 13th, 2012 to Feb 12th, 2012 and non-currency resource:

Resource ID     Valid_from    Valid_to          Current bal
100002             13-01-2012    12-02-2012     -500


4. On Feb 12th, 2012, the account got inactivated before the renew because of the Insufficient Funds.
5. Billing executed for the account on Feb 13th, 2012 (though the account is Inactive) and present billing cycle is from Feb 13th, 2012 to March 13th, 2012.
6. The account is still Inactive.
7. On March 10th, 2012, activated the account again.
8. As soon as the account is activated, a new cycle started and again 500 minutes granted for the period from March 10th, 2012 to April 9th, 2012.
After this the balances are:

Resource ID      Valid_from      Valid_to           Current bal
100002              13-01-2012     12-02-2012       -500
100002              10-03-2012     09-04-2012       -500


9. On March 10th, 2012, changes the plan for the account to a different plan which does not grant any non currency resource.

Expect Result:

Resource ID   Valid_from      Valid_to          Current bal
100002            13-01-2012     12-02-2012     -500
100002            10-03-2012     09-04-2012     0


Actual Result:

Resource ID      Valid_from    Valid_to          Current bal
100002             13-01-2012     12-02-2012     -500
100002             10-03-2012     09-04-2012     -500
100002             13-02-2012     13-03-2012     500

 

Cause

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