"An Unexpected Exception Occurred" Error Upon Accessing Task Tab in Central Office (Doc ID 1438811.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Central Office - Version 13.2 to 13.4.5 [Release 13.2 to 13.4]
Information in this document applies to any platform.

Symptoms

The issue described in this document is known to Oracle, and a fix already scheduled for future release.
This article will be updated as official patch information becomes available.

When trying to access the Task tab in Oracle Retail Central Office (ORCO), and when there is a large number of records in the TASK table (in the test case, >7000), the below error is displayed:


An unexpected exception occurred.


Steps to Reproduce:

1. Log in to ORCO application.
2. Select Admin tab.
3. Click on Tasks link.

Cause

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