My Oracle Support Banner

"An Unexpected Exception Occurred" Error Upon Accessing Task Tab in Central Office (Doc ID 1438811.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Retail Central Office - Version 13.2 to 13.4.5 [Release 13.2 to 13.4]
Information in this document applies to any platform.

Symptoms

When trying to access the Task tab in Oracle Retail Central Office (ORCO), and when there is a large number of records in the TASK table (in the test case, > 7000), the below error is displayed:


An unexpected exception occurred.


Steps to Reproduce:

1. Log in to ORCO application.
2. Select Admin tab.
3. Click on Tasks link.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.