"An Unexpected Exception Occurred" Error Upon Accessing Task Tab in Central Office

(Doc ID 1438811.1)

Last updated on JANUARY 18, 2018

Applies to:

Oracle Retail Central Office - Version 13.2 to 13.4.5 [Release 13.2 to 13.4]
Information in this document applies to any platform.

Symptoms

When trying to access the Task tab in Oracle Retail Central Office (ORCO), and when there is a large number of records in the TASK table (in the test case, >7000), the below error is displayed:


An unexpected exception occurred.


Steps to Reproduce:

1. Log in to ORCO application.
2. Select Admin tab.
3. Click on Tasks link.

Cause

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