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RATE_CALL_FAILURE: LSADAPT0020: Error running Rate Schedule (Doc ID 1438873.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Utilities Meter Data Management - Version DNU1.5.0.7 and later
Information in this document applies to any platform.


When attempting to manually add TOU usage using in a Windows 2008/IIS7 environment, the following error occurs:

RATE_CALL_FAILURE: LSADAPT0020: Error running Rate Schedule. Details= Invalid at the top level of the document.

The issue can be reproduced at will with the following steps:
1. Go to MDM - Usage Management - Add/Edit Usage - Add - Time of Use
2. Select a meter, stoptime, stop value and save
3. Add TOU records as appropriate and save without validating
4. Once all TOU records have been saved, click validate and the error occurs




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