Removed Category On An Event In Outlook Connector Calendar Remains Visible For Subscribed User (Doc ID 1441064.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version: 7.3 and later   [Release: 7.0 and later ]
Oracle Communications Calendar Server - Version: 7.1 and later    [Release: 7.0 and later]
Information in this document applies to any platform.

Symptoms

Removed category on event in OC calendar remains visible for subscribed user.


In Outlook Connector, you have the possibility to add colour categories to events. When a user is subscribed to another user's calendar, this user can also see the categories being added to the event.
But when the owner removes all categories, this is not picked up correctly in the view of the subscribed user.

The following shows an example of where this goes wrong :

UserA and UserB are 2 Outlook Connector users. The calendar of UserA is shared, and UserB is subscribed to UserA calendar.

  • UserA starts Outlook Connector, creates an event and adds category Yellow Category. UserA closes Outlook Connector.

  • UserB starts Outlook Connector, checks UserA calendar and can see the event with the Yellow Category. UserB closes Outlook Connector.

  • UserA starts Outlook Connector, modifies the event and adds the Red Category. UserA closes Outlook Connector.

  • UserB starts Outlook Connector, checks UserA calendar and can see the event with the Yellow Category and Red Category. UserB closes Outlook Connector.

  • UserA starts Outlook Connector, modifies the event and removes the Yellow Category. UserA closes Outlook Connector.

  • UserB starts Outlook Connector, checks UserA calendar and can see the event with only the Red Category. UserB closes Outlook Connector.

  • UserA starts Outlook Connector, modifies the event and removes the Red Category. UserA closes Outlook Connector.

  • UserB starts Outlook Connector, checks UserA calendar and can see the event which still shows the Red Category.
    When doing an Empty and Resync, only then the calendar is refreshed and no colour category is shown anymore for the event.

It seems that the update of the colour categories is not working properly when the last colour category has been removed.

Also, when UserA would have removed the Yellow and Red Category at the same time, these 2 colour categories would have remained in the view of UserB.

However, when UserB has full rights on the calendar of UserA, UserB could remove the colour categories. If this is done, then UserA would see the correct removal of the colour categories in his calendar.

This issue only appears in the view of the subscribed user and when
all categories have been removed.

Cause

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