Invitees To An Instance Of A Recurring Event Cannot See The Event In Outlook Connector (Doc ID 1441214.1)

Last updated on AUGUST 20, 2019

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 7.3 and later
Information in this document applies to any platform.

Invitees to an instance of a recurring event, cannot see the event in OC

Steps to reproduce :

3 users using Outlook Connector.

UserA invites UserB for a recurring event, for example starting on Monday from 10AM to 11AM, recurring daily, for 5 times.
After the creation on this recurring event, the event appears properly in both calendars in Outlook Connector.
UserA modifies the third instance (Wednesday) and adds another invitee, UserC. Mail notifications are sent and the Wednesday event gets updated in the calendar of UserA and UserB - this can be checked by opening this event and you can see UserC is also invited.
But when UserC opens his calendar in Outlook Connector, he cannot see the Wednesday event. If UserC opens Convergence, the event is visible.
When UserC reads the notification mail that was sent, then a new event gets added, on Wednesday. But, since UserB is also invited to this event, the event also gets created in the calendar of UserB, so there are even 2 events on Wednesday for UserB.

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In this Document

Symptoms

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