GRCM 7.8 User Attributes Do Not Update With Active Directory Logon (Doc ID 1442805.1)

Last updated on APRIL 03, 2012

Applies to:

Oracle Governance, Risk and Compliance Manager - Version: 7.8 and later   [Release: Rel 12 and later ]
Information in this document applies to any platform.

Symptoms

Using Active Directory with SSO enabled in IIS,  Users log in to to GRCM 7.8 with patsets 1 - 20 installed successfully. 
The problem is the AD user attributes (email address, full name, etc...) in the Content Server 7.5.2 are not updated.

Only when the IE Browser is closed and the users login a second time are the User attributes updated.

Changes

Updated the Active Directory to use new servers and updated the Content Server configuration of Active Directory.

Cause

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