Retail Integration BUS (RIB) xItem Interface is Exceptionally Slow (Doc ID 1443651.1)

Last updated on DECEMBER 29, 2016

Applies to:

Oracle Retail Integration Bus - Version 13.0.5 to 13.2.3.2 [Release 13.0 to 13.2]
Information in this document applies to any platform.
Checked for relevance on October 9th, 2013

Symptoms

It takes between 10 to 15 seconds to process a single XItems message when an item is sent from an external system.

Steps to Reproduce:
1) A message is published to Retail Integration BUS (RIB) from an external source for the xItem Interface.

The trace files show that a package DBMS_PICKLER is being called a vast number of times, and may be the cause of the performance.

Cause

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