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Why Do We See a Lot of Additional (Already Deleted) Contacts in Our Personal Address Book? (Doc ID 1445484.1)

Last updated on MAY 28, 2021

Applies to:

Communications Express for Oracle Communications - Version 6.3 and later
Information in this document applies to any platform.

Symptoms

The Communications Express (aka. UWC) infrastructure we have consistes of two servers, server1 and server2.  Both servers use the same LDAP server.

When accessing our Personal Address Book (PAB) on server1, we see a lot of extra contacts.

When checking the contents of PAB (in LDAP), we see all those extra contacts have the following attribute-value pair:

deleted: true

When accessing the PAB from server2 we don't have this.

What is causing this?

Changes

The server1 was not used for a while but has now been put in production use again.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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