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The PI CCSCD1=ADD Command Fails with Error "NACK:6-PROVIDER Is null" (Doc ID 1446327.1)

Last updated on MARCH 27, 2015

Applies to:

Oracle Communications Network Charging and Control - Version 4.0.0 and later
Information in this document applies to any platform.

Symptoms

When running PI (Provisioning Interface) commands against a Network Charging and Control installation which has been rolled back from the 4.4.1 version, the PI no longer accepts CCSCD1=ADD commands without specifying the Provider.

A PI command such as the following which used to complete successfully:

CCSCD1=ADD:MSISDN=123456,PROVIDER=Boss,PRODUCT=myProduct,CURRENCY=USD,MAX_CONCURRENT_ACCESS=10,INITIAL_STATE=S,SYNSTAMP=20120331175623;


No longer completes successfully and is rejected by the PI with the following error :

CCSCD1=ADD:NACK:6-PROVIDER is null,SYNSTAMP=20120331175640;



For further details regarding the PI or the commands it supports, please refer to 1341844.1 for details on how to obtain the User and Technical Guides.

Changes

A recent rollback of a Network Charging and Control upgrade.

The problem described in this article should not happen under normal operational circumstances.

Cause

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