Invalid Username or Password while attempt to log into the Demantra Business modeler or Web application (Doc ID 1446535.1)

Last updated on AUGUST 13, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.0.1 and later
Information in this document applies to any platform.
***Checked for relevance on 25-SEP-13***

Goal

The issue can be reproduced at will with the following steps:

Attempt to log into the Demantra Business modeler or Web application receive the following error alert:

Invalid Username or Password.Please try again.

Symptoms:

Execute the results of the following query
SELECT ENCRYPTION_TYPE ,PASSWORD FROM USER_ID;

Check ,Is the password is in demantra encrypted form (like 52,61,...) and ENCRYPTION_TYPE value is SHA-1 ?

If it is the case ,while trying to logging into the demantra , the application will  decrypt the demantra encrypted format password to sha-1 ,so the decrypted password may be mismatch to the actual value.

Solution

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