Invalid Username or Password while attempt to log into the Demantra Business modeler or Web application
Last updated on AUGUST 13, 2017
Applies to:Oracle Demantra Demand Management - Version 220.127.116.11 and later
Information in this document applies to any platform.
***Checked for relevance on 25-SEP-13***
The issue can be reproduced at will with the following steps:
Attempt to log into the Demantra Business modeler or Web application receive the following error alert:
Invalid Username or Password.Please try again.
Execute the results of the following query
SELECT ENCRYPTION_TYPE ,PASSWORD FROM USER_ID;
Check ,Is the password is in demantra encrypted form (like 52,61,...) and ENCRYPTION_TYPE value is SHA-1 ?
If it is the case ,while trying to logging into the demantra , the application will decrypt the demantra encrypted format password to sha-1 ,so the decrypted password may be mismatch to the actual value.
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