Performance Issue Due To pcm_op_subscription_get_purchased_offerings In Big Account Structures (Doc ID 1447397.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

In big account structures with multiple services and product instances, execution of PCM_OP_CUST_MODIFY_CUSTOMER takes over 25 seconds. Most of the time seems to be spent due to multiple calls of PCM_OP_SUBSCRIPTION_GET_PURCHASED_OFFERINGS opcode that fetches a lot of records.

Cause

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