Unable to do Return to Vendor When an Item is Defined with Case Value (Doc ID 1447963.1)

Last updated on AUGUST 18, 2015

Applies to:

Oracle Retail Merchandising System - Version 13.2.3.2 and later
Information in this document applies to any platform.
Checked for relevance as on 18-NOV-2013
Checked for relevance as on 18-AUG-2015

Symptoms

Unable to do Return To vendor ( RTV ) when an item is defined with case value.  

Error thrown :


Steps To Recreate:

  1. Create an Item with case size 5 in Item Supplier Country of Sourcing Form.
  2. Approve the item.
  3. Create a Purchase Order of 100 Qty.
  4. Complete the Shipment and receiving.
  5. Perform the RTV , by default the value of unit of return is Case.
  6. As total stock on hand value is 100 qty an when we do return of 5 cases system is not allowing the return process and receiving the error mentioned above.

Cause

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