Subscribing to a Calendar in Outlook Connector fails if Uid is different from mail address (Doc ID 1448317.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Connector for Microsoft Outlook - Version 7.3 and later
Information in this document applies to any platform.

Symptoms

Subscribing to calendar in Outlook Connector fails if uid is different from mail address

UserA and UserB are 2 Outlook Connector users. UserB has shared his calendar to everyone
with Read rights, so each user should be able to subscribe to it.
UserB has the following parameters :

uid: userb
mail: ubmail@domain.com

When UserA wants to subscribe to the calendar of UserB, he right-clicks on
Shared Calendars, selects Properties, selects tab Subscribe, selects button
Subscribe. In the popup, UserA clicks on button Select, goes to the Global
Address List and selects UserB. After clicking OK, UserA return to the Add
Shared Calendars popup and the uid of UserB is filled in, being 'userb'. When
UserA now clicks the Query button, no calendars can be found for the given
userid. When UserA manually changes the value to 'ubmail' and clicks Query,
then the calendar of UserB is returned and is available to subscribe.

Cause

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