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Collections Zero Day Actions Are Cancelled (Doc ID 1449127.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.

Symptoms

Collections actions, whose due dates fall before current date, do not get scheduled and hence get cancelled.
For example, if CollectionsMgr is installed in between a setup, all previous accounts whose actions should be executed get cancelled as they fall before current date.

Cause

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