Item Messages Not Processed from ITEM_MFQUEUE Table; Item Publisher RIB-RMS Adapter Times Out and Goes Offline (Doc ID 1449580.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.3.3 and later
Oracle Retail Integration Bus - Version 13.2.3 and later
Information in this document applies to any platform.
Checked for relevance on March 10th, 2017

Symptoms

 
Item messages are not being processed out from ITEM_MFQUEUE successfully.  Even after restarting the Item Publisher adapter, it still goes down without successfully processing any messages.  The problem seems to occur when there is high volume within ITEM_MFQUEUE table.

Steps to Reproduce:

Generate an event in Retail Merchandising System (RMS) that creates a record on the ITEM_MFQUEUE table and have the RIB-RMS adapter for Item Publisher online.

 

Some errors shown are:

 

Changes

 

Cause

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