Unable to run PPM Server Utilities from the server

(Doc ID 1450211.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera Portfolio Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to use any PPM Server Utilities such as Package Import, whenther logged on directly to the server machine or via RDP, the following error occurs.

ERROR --- Primavera Portfolio Management Application: Package Import has stopped working

Cause

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