PIN_ERR_NOT_FOUND While Cancelling Optional Deals Inside Same Transition Block On 7.4 MPS1
(Doc ID 1450265.1)
Last updated on MARCH 20, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]Oracle Solaris on SPARC (64-bit)
Symptoms
On : 7.4.0.0.0 version, DM
When attempting to cancel two products in same transaction, the following error occurs.
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Pre Req :-
In the CM's pin.conf Ensure the following entry:
- fm_subscription_pol keep_cancelled_products_or_discounts 0
1) Create an Account, with a plan/Deal. Deal having two products
2) Open a transaction via Testnap (Opcode :- PCM_OP_TRANS_OPEN).
3) Cancel one product (Opcode:- PCM_OP_SUBSCRIPTION_CANCEL_PRODUCT)
4) Cancel the second product (PCM_OP_SUBSCRIPTION_CANCEL_PRODUCT)
5) On second product cancellation, you get the error.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |